Frequently Asked Questions.
01. Product Selection
What types of smoking products does Smoke King offer?
Smoke King prides itself on an expansive selection, featuring premium cigars, vaporizers, hand pipes, CBD products, hookahs, rolling papers, and an array of smoking accessories from renowned industry brands, providing enthusiasts with a diverse and top-tier smoking experience.
Can I find rare or limited-edition cigars at Smoke King?
Absolutely. Smoke King is committed to offering a curated selection of premium cigars, including rare and limited-edition releases. Our inventory is carefully chosen to provide customers with exclusive and distinctive smoking options for a truly exceptional experience.
Do you carry any specific brands?
Yes, we carry a wide range of popular brands, including but not limited to :
- Bongs: Roor, Grace Glass, Zeus, Toro, Black Leaf
- Hookahs: Khalil Mamoon, Shika, Starbuzz, MYA, DSH
- Kratom: Red Bali, Green Maeng Da, White Borneo, Super Green Malay, Red Horn
- Vapes: Smok, VooPoo, Wismec, GeekVape, Lost Vape
- Tobacco products: Marlboro, Camel, Newport, Swisher Sweets, Backwoods
02. In-Store Experience
Does Smoke King provide assistance in selecting the right products for me?
Certainly! Our knowledgeable staff is dedicated to ensuring you find the perfect smoking products. Whether you’re a seasoned enthusiast or a novice, feel free to seek recommendations or information about any product in our inventory, ensuring a tailored and enjoyable experience.
Is there an ATM available within the Smoke King store?
Yes, Smoke King understands the importance of convenience. For our customers’ ease, an on-site ATM is provided within the store premises, ensuring that your shopping experience is not only enjoyable but also hassle-free.
Do you have a loyalty program?
Yes, we have a loyalty program that rewards customers for their purchases. Earn points for every dollar you spend, and redeem points for discounts and free products.
How do I sign up for the loyalty program?
You can sign up for the loyalty program by creating an account on our website or by visiting our store.
03. Operational Details
What are the operating hours of Smoke King?
Smoke King caters to your convenience, operating seven days a week. Our store hours are as follows: Monday to Thursday from 9:30 am to 9:00 pm, Friday from 9:30 am to 10:00 pm, Saturday from 10:00 am to 10:00 pm, and Sunday from 10:00 am to 7:00 pm.
How can I stay informed about Smoke King’s promotions, events, and new product releases?
Stay connected with Smoke King through social media (@SmokeKingPA) and our website. Regularly check for updates to be the first to know about our latest promotions, upcoming events, and exciting new product releases, ensuring you never miss out on the latest offerings.
04. Restrictions and Compliance
Are there age restrictions for tobacco products at Smoke King?
Yes, in accordance with legal regulations, customers must be at least 21 years old to purchase tobacco and smoking-related products at Smoke King. This adherence ensures a responsible and compliant shopping environment for our valued customers.
Can I make online purchases from Smoke King?
Currently, Smoke King exclusively offers in-store shopping. We invite you to visit our physical location at 309 E Street Rd, Feasterville-Trevose, PA 19053, USA providing an immersive shopping experience where you can personally explore and select products.
05. Returns & Exchanges
What is Smoke King’s policy on returns and exchanges?
Smoke King is committed to customer satisfaction. If you are unsatisfied with a purchase, please return it within 14 days for a full refund or exchange. The item must be unused and in its original packaging. For detailed instructions, visit our returns and exchanges page on the website.
How do I initiate a return or exchange at Smoke King?
Initiating a return or exchange is simple. Visit our store with the item, original receipt, and packaging within 7 days of purchase. Our staff will guide you through the process and assist with selecting an alternative product or processing your refund promptly. For online orders, contact our customer service for guidance.
06. Special Features and Programs
Does Smoke King offer a loyalty program for customers?
Yes, at Smoke King, customer loyalty is highly valued. Join our exclusive loyalty program to enjoy a range of benefits, including discounts, promotions, and special offers with every purchase. Feel free to inquire about program details during your next visit.
Can I find a variety of CBD products at Smoke King?
Certainly! Smoke King takes pride in offering a diverse selection of CBD products, including oils, edibles, and other items, catering to those seeking the potential wellness benefits of CBD. Our range is curated to provide a comprehensive selection for a personalized CBD experience.